Customer Satisfaction in the Energy Sector: SAP CRM Energy Solution
Use all communication channels with strong digital infrastructure
The SAP CRM Energy solution enables continuous communication with your customers. With this solution, use a robust digital infrastructure to provide services to customers through their preferred communication channels. By digitally transmitting outage and repair notifications, reduce the increase in call volumes in already busy call centers, increasing customer satisfaction rates, and benefiting from cost reduction in business operations.
The SAP CRM Energy Solution helps energy companies enhance their competitiveness and provide better services to customers. This solution, adapting to the changes in the energy world, is the key to providing sustainable and efficient energy services. Contact us for more information on the SAP CRM Energy Solution.