It is possible for you, our valued customers, to access all information regarding your privacy settings and the protection of personal data. By carefully reading the information on this page, you can have detailed information about the Protection of Personal Data and your Privacy settings.

Your Choices Regarding Electronic Messages

Regna sends commercial messages and communicates with you without your prior consent in accordance with Article 6 (b) of the Law on the Regulation of Electronic Commerce. You can contact us at info@regna.com.tr e-mail address to get detailed information and change your preferences.

Regna Customer Clarification Text

Dear Customers, Potential Customers and Website Visitors, Regna GmbH ("Regna" or "Company"), we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as "data controller" in accordance with the Personal Data Protection Law No. 6698 ("KVKK").

What is Your Personal Data Processed

With Demo Request
  •  
  • Your identity information (name, surname, date of birth, TR Identity Number)
  • Your contact details (address, e-mail address, phone number)
  • Details of your use of the Site (your behavior on the Site, transactions, preferences, products visited, etc.)
  • Your personalized username and password
  • Your company information (company name, phone, address)
 
With the Establishment of the Electronic Commerce Contract;
  •  
  • Your identity information (name, surname, date of birth, TR Identity Number)
  • Your contact details (address, e-mail address, phone number)
  • If you request an invoice, if you share it with us (TR ID No, Tax ID No)
  • Processing to be sent to the payment institution if you pay by credit card
  • If wire transfer is selected as the payment method, bank iban and information about the bank you use.
 
In case you are a User;
  • Your personalized username and password
  • Records of services provided by our company (request and complaint management)
  • Records created with the form received regarding your complaints
  • If you are a user, the purpose of holding the title of data processor within the framework of the electronic commerce system we provide if you are a user is only the information of your customers formed by the storage and use of the system without determining the purposes and means of processing Regna,
  • Your communication data processed for the purpose of sending you commercial messages sent to you so that you can benefit from my opportunities and campaigns because you are a tradesman or merchant,
 

Purposes of Processing Your Personal Data

Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;

 
General Objectives:
  • Your identity and contact information in order to resolve your problems and complaints if you contact us and to contact you in this regard when necessary,
  • Your identity, communication, invoice, shopping information for the purposes of fulfilling our obligations arising from the legislation, fulfilling our other legal obligations, especially information security with authorized and authorized public institutions and organizations,
  • Your identity, contact, invoice, shopping information in order to use all kinds of litigation, response and objection rights against official institutions and organizations such as courts, enforcement offices, arbitration committees in disputes arising from the contract,
 
Within the scope of your Demo Request:
  • Your identity and contact information in order to ensure the use of our product and to fulfill the requirements of the sales contract we may conclude with you, to open a user account and to log in as a member,
  • Your identity and contact information in order to enable you to shop using your member information without the need to enter all membership information again in each shopping transaction when you want to purchase the product after the demo request,
  • Your identity and contact information in order to distinguish the records we have created in our system regarding you from the records of other customers and to enable you to benefit from after-sales operational processes without submitting an invoice / receipt,
  • If you request an invoice to be issued, your identity and billing information in order to issue an invoice,
  • If you want to make your payment by credit card, your credit card information in order to receive the payment, (credit card information is transferred to the payment institution without saving)
  • Your identity, shopping and billing information in order to fulfill our retention obligations arising from the legislation,
 
In case you are a User:
    • Within the scope of the User complaint and request form to ensure the development of our product and to respond to your requests immediately,
    • In the event that you are provided with regular payments and account information in order to make arrangements with your account information and to manage your electronic commerce environment,
    • The sales you make if you are a user, to ensure the execution of your electronic commerce site,
    • With the aim of managing your requests within the scope of the service provided and ensuring the electronic commerce of the users in the best way with the best service principle,
    • For the purpose of managing your electronic commerce site with business partners on the website or to whom we transfer your data upon your request,
 

processing.

 

Method and Legal Reason for Collecting Your Personal Data

Your personal data is processed by Regna through all kinds of shopping, collection, delivery, transaction, filling out questionnaires on the site, together with your transactions, demo request, requests for your requests and complaints or your shopping on the site.

As Regna, we collect your personal data based on the legal reasons that "data processing is necessary for the establishment and performance of the contract", "fulfillment of the legal obligation" and "data processing is mandatory for the legitimate interests of the data controller" regarding the demo requests and sales processes on the site; the legal reason of "fulfillment of the legal obligation" regarding our storage obligations arising from the legislation; if you are a user, "data processing is necessary for the establishment and performance of the contract" and "data processing is mandatory for the exercise of the right" for the follow-up of your requests and complaints.

 

Transfer of Your Personal Data

 

Your personal data as Regna;

    • With Regna's business partners and service providers located in Turkey and abroad (call center, personal data collection service through devices, marketing consultancy, database, electronic message intermediary service providers, consultancy, etc.) for purposes such as receiving services such as information technologies, marketing activities, or consultancy, etc. that require expertise, and receiving product and service support in personal data collection processes, or abroad if the servers of our domestic business partners are located abroad,
    • With our dealers and business partners for the purpose of solving your purchases and all other product requests you make through the site,
    • Within the scope of the permission you have given to our business partners on our site and offered to your service and from which you want to receive service,
    • The information requested from us in order to fulfill our obligations to provide information, documents and other relevant obligations to the competent and authorized public institutions and organizations and judicial authorities and to exercise our legal rights such as the right to sue and reply to these institutions, organizations and authorities,
    • If you make your payment by credit card, your credit card information will be sent to third parties that provide services such as the relevant bank, electronic payment institution, etc. without being recorded by Regna
 

we share.

 

Your rights

Pursuant to Article 11 of the Law; Regna by the methods in the "communication" section of this policy,

  • Learn whether your personal data is being processed,
  • Request information if your personal data has been processed,
  • To learn the purpose of processing personal data and whether they are used for their intended purpose,
  • To know the third parties to whom your personal data is transferred domestically or abroad,
  • To request correction of your personal data in case of incomplete or incorrect processing,
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
  • To request notification to third parties to whom your personal data has been transferred,
  • To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
  • In case you suffer damage due to unlawful processing of personal data, to demand the compensation of this damageyou have rights.
  

Contact

You can send your applications to Regna's e-mail address info@regna.com.tr, which has been allocated for the application procedure in question, from your registered e-mail on the system. Or you can send it in writing to Regna's address below (We would like to remind you that in cases where the relevant request must be made in a certain procedure as required by law, the said procedure must be followed).

Adres: Marmara Üniv. Teknoloji Geliştirme Bölgesi 2
Başıbüyük Mah. Süreyyapaşa Başıbüyük Yolu Sk. No:4/1 B2 İşlik 34854

Telefon: +90 216 408 21 00